Welcome

There is no substitute for designing from a customer perspective.

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Customers say “It doesn’t work like I think”

Customers frequently call Support for simple feature misunderstandings

Customers return products, quit services

Customers give up during registration at your site, or cannot complete sales

Unusable products are expensive 

What can be done about it? Please contact us or see our Usability Evaluation and Design Services.

What is Usability?

How do I know if I have a usability problem?

 


Design Perspectives is a Usability Consulting firm with expertise in Usability Testing and Interaction Design for the Web and application software with well-proven services, an excellent record, and repeat business with many Blue Chip, Startup and Non-Profit clients. We have extensive experience in Usability evaluation, Interaction Design and Human Factors in computing systems.

Usability Evaluation

Our mission is to help clients better understand and solve critical customer experience issues through research and design offering:

  1. • Usability Testing

  2. • Hybrid Market Research/Usability Evaluations

  3. • Expert Review/ Heuristic Evaluation

  4. • Remote Usability Testing 

For more details see Services, call or contact us.


Interaction Design

We have designed and redesigned interfaces for the Web and software including:

  1. • Airline Reservations

  2. • E-commerce

  3. • Financial Systems

  4. • Intranets

  5. • Medical Services and Devices

  6. •  Digital libraries

  7. • Voting systems

  8. • User Centered Design Process for your company

We also help your company to integrate user centered design with your existing development process. for products that succeed from the customer's point of view.

For more details see Services, Call or contact us today for a free project estimate.

 

© Copyright 1996-2012, Design Perspectives. Usability Testing, Interaction Design, Customer Experience for the Web and desktop software, Boston, Massachusetts, USA.