User Experience Design, Product Usability Testing
Welcome
Customers say “It doesn’t work like I think”
Customers frequently call Support for simple feature misunderstandings
Customers return products, quit services
Customers give up during registration at your site, or cannot complete sales
Unusable products are expensive
What can be done about it? Please contact us or see our Usability Evaluation and Design Services.
How do I know if I have a usability problem?
Design Perspectives is a Usability Consulting firm with expertise in Usability Testing and Interaction Design for the Web and application software. With well-proven services and an excellent record, and repeat business with many Blue Chip, Startup and Non-Profit clients. We have extensive experience in Usability, Interaction Design and Human Factors in computing systems.
Usability Evaluation
Our mission is to help clients understand and solve critical customer experience issues through research and design.
We have pioneered new research techniques including hybrid market research/usability evaluations, expert review methods, and remote testing using the Internet.
Interaction Design
We have designed and redesigned interfaces for the Web and software including E-commerce, financial systems, intranets, medical services, digital libraries, and voting systems.
User Centered Design Process
We also help your company to integrate user centered design with your existing development process. for products that succeed from the customer's point of view.
Call or contact us today for a free project estimate.
© Copyright 1996-2010, Design Perspectives. Usability Testing, Interaction Design, Customer Experience for the Web and desktop software, Boston, Massachusetts, USA.
