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Interaction Design,Usability Testing

"Design the customer experience, not just the Interface..."

Interaction Design

Customer Experience is important for any product or service. Aligning customer needs and business goals is a key ingredient for a successful product. We offer interaction design services for either new or existing Web sites, Web applications, consumer products, services and computer software.

We will organize a Customer Centered Design Process for your company to integrate user centered design with your existing marketing, business, and technical development processes.

Call or contact us today for a free project estimate.

What is User Centered or Customer Centered Design?

Customer Centered Design

Interaction Design has many perspectives. There are two things that we think make a successful design:

Design from a user's point of view.
Align customer satisfaction with business goals.

We have taken products from the earliest stage of conception with User Centered Design techniques.

Customer profiles/personas
High frequency, key user tasks
Clear usability/business goals
Clear conceptual model
Design philosophy
Storyboard interaction design
Test wireframe designs for usability
Finalize visual design

User Centered Design starts with a complete understanding of your customers needs.

It reduces overall product life cycle and support costs.

Usability Lab Design.

Design Perspectives has experience designing and setting up usability labs for companies that want an in-house facility to test products on a continuing basis.

We have designed and installed labs for Intuit, Ziff Davis/AT&T, The New England, Liberty Mutual Information Services, Lernout & Hauspie, and Family Education.com.